Please note: This program does not apply to the PSone or the PSP systems.
Sony Computer Entertainment America, in cooperation with the U.S. Consumer Product and Safety Commission, is voluntarily replacing PlayStation 2 (Model# SCPH-70011 and 70012) AC Adaptors (SCPH-70100) free of charge. The affected AC Adaptors were packaged with the SCPH-70011 and 70012 models of the PlayStation®2 entertainment system sold after October 2004. Only AC Adaptors identified with a serial number that begins with the prefix ”F3” within a certain date range are included in this replacement program.
To verify whether or not your PlayStation 2 console requires a replacement AC Adaptor, you will need the following information:
- PlayStation 2 model number
- PlayStation 2 barcode number
- AC Adaptor Manufacturer
- AC Adaptor Date of Manufacture
If you would like assistance locating this information on your PlayStation 2 and AC Adaptor, please click here.
For additional information and to see a list of FAQ’s, please click here.
To check on the status of an order, please click here.
If you are unable to locate the required information on your PlayStation 2 and AC Adaptor, please click here.