Notice to PLAYSTATION®Network Users

We have found out that there has been a possibility of unauthorized access to personal information on the PLAYSTATION®Store through PCs, a content download service of the PLAYSTATION®Network. Although unlikely, it is possible that the passwords of a small percentage of PLAYSTATION Network users may have been changed through unauthorized access, making it possible to view users' personal information and/or use the Wallet for the PLAYSTATION Store. PLAYSTATION Network accounts do not display entire credit card numbers, so any unauthorized access to your PLAYSTATION Network account is very unlikely to compromise your credit card number.

We have taken immediate measures to rectify this issue and system security is restored.

We have investigated the extent of unauthorized access and possible alteration of passwords that could have occurred before corrective measures were taken, and are directly contacting customers who may have been affected by this incident. In order to verify that your account is intact, we strongly suggest that PLAYSTATION Network users sign in to the service. If you can successfully sign in with your pre-set password, your account is not affected by this incident.

For additional information and immediate 24 hour online support, click here for the PlayStation Knowledge Center.

Proper Electrical Connections for your PLAYSTATION®3 System

To avoid possible damage to the system or to a connected TV or component, the AC power cord must be plugged into a polarized, three-prong electrical outlet that is properly wired and grounded. Any TV or component connected to the system must be functioning properly and free of defects. If a TV or component connected to the system is faulty or defective, it may cause damage to the TV or component, or to the system itself. As with all electrical products, connection to faulty or defective components, or the failure to connect to a properly wired outlet, may cause sparking and pose a fire hazard.

Playing PlayStation® and PlayStation®2 Format Software Titles on PLAYSTATION®3 Hardware

20GB / 60GB PLAYSTATION®3 System
Some PlayStation®2 or PlayStation format software titles may perform differently on this system than they do on PlayStation®2 or PlayStation® systems, or may not perform properly on this system.

40GB PLAYSTATION®3 System
This model of the PLAYSTATION®3 system is designed to play PLAYSTATION®3 format software and has limited backward compatibility. This system is not compatible with and will not play PlayStation®2 format software. Some PlayStation® format software may play on this system.

80GB PLAYSTATION®3 System
This product has limited backward compatibility with PlayStation® and PlayStation®2 format software. Many PlayStation®2 format software titles operate, but full compatibility is not guaranteed. Updating the system software may improve compatibility.

The vast number of games in the PlayStation® and PlayStation®2 software catalogs available in North America (including upcoming titles) are being verified for play compatibility with PLAYSTATION®3. To identify the compatibility status of a specific title, please use our Backward Compatibility Status Search.

The status of titles may improve as we continually update the PS3 operating system software, including individual game software updates, so please be sure to visit this site often to check on the very latest PS3 compatibility status for your catalog of PlayStation and PlayStation 2 games.

Thank you.
Status based on system software version 2.00 and as of November 8, 2007.
Status and details will change without notice.

For further assistance, please contact:
Customer Support, Sony Computer America
Tel: 800-345-7669 (800-345-SONY)

Notice for PLAYSTATION®3 Users Enjoying Audio/Video Content on
Blu-ray Disc™

Blu-ray Disc™ (BD) uses the Advanced Access Content System (AACS) for audio/video content protection. Advanced Access Content System Licensing Administrator, LLC (AACS LA), the licensor of the AACS technology, maintains AACS�s security by requiring periodic renewal of AACS encryption keys stored on BDs as well as BD software players, such as PLAYSTATION®3 (PS3™) system and PCs, as part of their "proactive renewal" effort. *1)

PS3 system software version 1.80 or higher includes the newest set of AACS keys, and, in order to enjoy playback of audio/video content on upcoming BDs with renewed AACS keys, PS3 users are required to update their PS3 system software to version 1.80 (released in May 2007) or higher, which supports the first AACS key renewal for BDs.*2)

"Proactive renewal" applies to BD audio/video content only. PS3 format game software does not adopt AACS and can be played as usual. *3)

For details regarding PS3 system software update, please refer to our PLAYSTATION 3 system software update section. We also encourage our users to update the system software to the latest version to enhance the system security and enjoy added features on their PS3 systems. To check the system software version of your PS3, please select "System Settings" under
" Settings" in the home menu, then select "System Information."

Thank you.
For further assistance, please visit:
Our PlayStation Knowledge Center »

Or you may contact SCEA Consumer Service at:
www.us.playstation.com/Corporate/ContactUs/ConsumerServices »
Or
call the SCEA Consumer Support Help Line at 1-800-345-7669

*1) AACS LA will renew their keys periodically.
*2) Existing BDs with old AACS keys can be played as usual with PS3�s system software version 1.80 or higher.
*3) PS3 format game software does not adopt AACS as its content protection system.

SCEA Statement Regarding Online Bulk or Discounted PLAYSTATION®3 systems

It has come to the attention of Sony Computer Entertainment America that a number of websites are currently promoting pre-order offers on discounted or bulk shipments of the upcoming PLAYSTATION 3 computer entertainment system. Such offers are not done with any cooperation from SCEA or its parent company. SCEA strongly recommends against consumers pursuing such offers, as their legitimacy cannot be confirmed. We recommend consumers purchase PlayStation products only from authorized SCEA retailers and resellers.

PlayStation®2 (MODEL #SCPH-70011 and 70012) AC ADAPTOR REPLACEMENT PROGRAM

Sony Computer Entertainment America, in cooperation with the U.S. Consumer Product and Safety Commission, is voluntarily replacing PlayStation 2 (Model# SCPH-70011 and 70012) AC Adaptors (SCPH-70100) free of charge. The affected AC Adaptors were packaged with the SCPH-70011 and 70012 models of the PlayStation®2 entertainment system sold after October 2004. Only AC Adaptors identified with a serial number that begins with the prefix "F3" within a certain date range are included in this replacement program

Find out more about this alert.

PlayStation®2 (MODEL SCPH-75001) SOFTWARE COMPATIBILITY ALERT

A limited number of PlayStation® or PlayStation®2 format software titles may perform differently on the PlayStation 2 computer entertainment system model number SCPH-75001 than they do on previous PlayStation®2 or PlayStation® consoles, or may not perform properly on the SCPH-75001 model. Following is a list of PlayStation and PlayStation 2 format software titles that SCEA is aware of that may fall in this category.

Find out more about this alert

For more information, please contact Consumer Services here.

Holiday Demo Disc

We recognize that there is a glitch on the Holiday Demo Disc that was sent out to members of the PlayStation Underground. The glitch involves the game Viewtiful Joe, and when a player executes that playable demo, it will format the memory cards that are in the PlayStation 2 hardware. We recognize this as a serious issue and are doing everything we can to alert the consumers who received the demo to remove the memory cards before playing the Viewtiful Joe demo. We have sent out postcards and emails alerting the recipients of the glitch, as well as posted the information on various messages boards to alert consumers before playing this demo. For more information please call 1-800-345-SONY.

PlayStation®2 Backward Compatibility Alert

Some PlayStation format software titles may perform differently on the PlayStation 2 system than they did on the PlayStation console, or may not perform properly on the PlayStation 2 system. Following is the list of PlayStation format software titles that SCEA is aware of, which may fall into this category.

Find out more about this alert

DualDisc

DualDisc is a new two-sided disc product introduced by some segments of the music industry, which mates DVD recorded material on one side with digital audio material on the other side. DualDisc is similar in size to a DVD and CD.

Find out more about this alert

Recommendation for Use of Genuine PSP™(PlayStation®Portable) Battery Pack & Battery Charging Devices

It has been our policy to recommend that genuine PSP™(PlayStation®Portable) battery packs and battery charging devices be used for PSP™. Genuine PSP™ battery packs and battery charging devices are equipped with protective devices that meet our quality standards to avoid hazards such as firing or explosion. Using batteries without such protective devices may cause a failure or an accident.

For your safety, we therefore would like to remind you to use genuine PSP™ battery packs （PSP-11X, PSP-28X）and battery charging devices (AC adaptor:PSP-10X, car adaptor:PSP-18X, battery charger:PSP-19X) for PSP™.

We have also become aware that there are certain battery packs and battery charging devices available in the market which looks almost identical to our original battery packs, AC adaptors, car adaptors, battery chargers. We will not accept responsibility for any damages or failures caused by non-genuine battery packs and battery charging devices including such counterfeit battery packs and battery charging devices.