PlayStation®2 30000 - 50000 Series / HDD

HDD Software Troubleshooting

If you cannot install the internal hard disk drive software from the HDD Utility Disc: Back to top


  • The HDD unit may not be installed in the PlayStation®2 computer entertainment system properly. Please see Install the HDD. Try reinstalling the HDD.

If folder icons or PlayStation®2 format software do not appear on the screen: Back to top


  • There may be a problem with the data in the folder or the PlayStation®2 format software. Try using the Diagnose and Repair HDD utility. Please see Diagnose and Repair HDD.

If the installation of the DVD Player software fails: Back to top


  • The SCPH-10020 U memory card (8MB) (for PlayStation®2) may not be inserted properly. Insert a memory card (8MB) (for PlayStation®2) into memory card slot 1 on the front of the PlayStation®2 system.
  • There may not be enough free space on the memory card (8MB) (for PlayStation®2). The memory card (8MB) (for PlayStation®2) must have at least 2,200KB of free space for the DVD Player software to be installed. Erase any unnecessary data from the memory card. Please see Using a PlayStation®2 Memory Card.