All PlayStation®2 System Series / Controller

Controller Troubleshooting

If the controller does not function: Back to top


  1. Make sure the controller is connected to the PlayStation®2 computer entertainment system.
  2. Make sure you are using an officially licensed PlayStation®2 DUALSHOCK®2 controller by looking for the official PlayStation® logo. SCEA cannot guarantee the quality of unlicensed peripherals.

    NOTE: An original DUALSHOCK® controller may not function properly with the PlayStation®2 system and PlayStation®2 discs.

  • Static electricity and other factors may affect the operation of peripherals, such as controllers. Turn off the MAIN POWER switch and then turn it back on.
  • If possible, test the controller on another PlayStation®2.
    • If the controller does not function properly, it might need to be replaced.
    • If the controller does function properly, the original PlayStation®2 might need repairs. Please see "How to Obtain Service".

    • If the vibration function of the analog controller (DUALSHOCK®2) does not work: Back to top


    1. Check the software package to see if it contains a vibration function icon. If the package does not have the icon, the vibration function will not work with the software.
    2. If the package does have the vibration function icon, verify that the vibration function has been enabled in the on-screen options. If the vibration function has not been enabled, turn it on.
    3. Make sure the analog mode is enabled. Press the analog button on the controller to toggle between digital and analog modes.