All PlayStation®2 System Series / Music
CD Troubleshooting
If there is no sound: Back to top
- Make sure the PlayStation®2 computer entertainment system and TV (and VCR if using one) are turned on and that they are securely connected using the AV cable (integrated audio/video), RFU adaptor, or S VIDEO Cable.
- Visually check to make sure the AC power cord is not damaged. Please see PlayStation®2 70000 Series or PlayStation®2 30000-50000 Series Installation Instructions for help with set up.
- Adjust the TV volume to make sure it's not turned down low or on mute.
- Make sure you have selected the correct video input and channel on your TV or VCR.
- If you are using speakers, check the speaker connections and settings.
For example, you might not have selected the appropriate input on the
receiver (amplifier).
- Set the input so that you can listen to sound through your PlayStation®2.
- Refer to the operating manual of your audio equipment.
If the sound quality is poor: Back to top
- The CD might need cleaning. To clean the CD:
- Use the small, circular pads made specifically for cleaning discs, sold at most music or computer software stores.
- If you do not have a cleaning pad, you can use a dry, lint-free
cloth.
NOTE: Other materials, such as a paper towel or a T-shirt, may scratch the CD. If there are any scratches, smudges, or fingerprints on the CD, it may not function properly.
- The system might be unstable. Place the system on a flat, stable surface and do not allow it to shake or vibrate.
- You might be playing a CD with DTS audio tracks. CDs with DTS audio tracks can only be used with your PlayStation®2 when the system is connected to audio equipment with a DTS decoder.
The sound comes from the center speaker only: Back to top
You might be playing a CD that sends sound through the center speaker only.
If you continue to experience sound problems: Back to top
Try using a different AV cable, RFU adaptor, or S VIDEO cable. If you need further troubleshooting assistance, please contact Consumer Services.