Make sure the phone jack you are using is operational. (Plug a phone
into the jack and make sure you hear a dial tone.)
Make sure you have an analog modem line (it should look like a regular
phone plug) plugged into the LINE connector of your network adaptor.
There could be a problem with the phone cord. If the cord is particularly
long, try a shorter cord.
Line noise/static from old or damaged wiring could be causing connection
problems; you might need to check with your phone company.
Line in Use:
Another person or machine is using the line.
No Carrier Detected:
The network adaptor (Ethernet/modem) (for PlayStation®2) was able to
connect to the dialed number, but was not able to establish a connection
with the Internet Service Provider (ISP). Make sure the correct access
number was entered.
Line noise/static from old or damaged wiring could be causing connection
problems; you might need to check with your phone company.
Your ISP may not be compatible with the network adaptor. You might need
to contact your ISP for more information.
Logon Failed:
The user ID or password is incorrect. Make sure the user ID and password
have been entered correctly.
Line noise/static from old or damaged wiring could be causing connection
problems; you might need to check with your phone company.
Your ISP may not be compatible with the network adaptor. You might need
to contact your ISP for more information.
No Answer:
Possibly a wrong number. Make sure you have entered the correct primary
and secondary access numbers.
Verify if any special dialing options are required in your area. (To
disable call waiting in most areas, enter *70 before your number.)
Line noise/static from old or damaged wiring could be causing connection
problems; you might need to check with your phone company.
Line Busy:
Try to connect again later. If you continually receive this error
message, you might want to change to a different access number.
Verify if any special dialing options are required in your area. (To
disable call waiting in most areas, enter *70 before your number.)
Hardware Not Supported:
Disconnect the network adaptor from the system and check that the
pins on the system connector are all in place and undamaged.
Make sure you are not using a 3rd party network adaptor.
Network Adaptor Not Found:
Make sure you have an analog modem line (it should look like a regular
phone plug) plugged into the LINE connector of your network adaptor.
Make sure you are not using a 3rd party network adaptor.
Time-Out Dead:
Try reconnecting with the network adaptor start-up disc.
Make sure you have entered the correct primary and secondary access
numbers.
There could be a problem with the phone cord. If the cord is
particularly long, try a shorter cord.
Line noise/static from old or damaged wiring could be causing
connection problems; you might need to check with your phone company.
You Are Online, But Your Data Could Not Be...:
The connection might not send the registration data due to network
traffic, line noise or other ISP related issues. Test a game to see
if you can connect. If you are able to connect, perform the connection
test again so that your registration data can be sent.
It is possible that the registration servers are down, resulting in the
information not being sent. Perform the connection test at a later time
so that your registration data can be sent.
The user ID or password is incorrect. Make sure the user ID and password
have been entered correctly (DSL users).
Your ISP could be down.
DSL or Cable could be down (this means the modem is on and the network
adaptor is able to detect the connection, but the connection test still
fails).
Make sure you have an Ethernet cable plugged into the NETWORK connector
on the network adaptor.
Ethernet Cable Not Connected to Network:
Make sure you have an Ethernet cable plugged into the NETWORK connector
on the network adaptor.
The DSL or Cable modem has been turned off.
Hardware Not Supported:
Disconnect the network adaptor from the system and check that the pins
on the system connector are all in place and undamaged.
Make sure you are not using a 3rd party network adaptor.
Network Adaptor Not Found:
Disconnect the network adaptor from the system and check that the pins
on the system connector are all in place and undamaged.
Make sure you are not using a 3rd party network adaptor.
Make sure you have an Ethernet cable plugged into the NETWORK
connector on the network adaptor.
You Are Online, But Your Data Could Not Be...:
The connection might not send the registration data due to network
traffic, line noise or other ISP related issues. Test a game to see
if you can connect. If you are able to connect, perform the connection
test again so that your registration data can be sent.
It is possible that the registration servers are down, resulting in the
information not being sent. Perform the connection test at a later
time so that your registration data can be sent.
Make sure you have an Ethernet cable plugged into the NETWORK
connector on the network adaptor.
The user ID or password is incorrect. Make sure the user ID and
password have been entered correctly (DSL users).
Disconnect the network adaptor from the system and check that the
pins on the system connector are all in place and undamaged.