PlayStation®2 30000 - 50000 Series / Network Adaptor

Connection Troubleshooting

Dial-up Connection

  • Make sure you have an analog modem line (it should look like a regular phone plug) plugged into the LINE connector on the network adaptor.
  • Make sure you have entered the correct user ID and password for your Internet Service Provider (ISP).
  • Make sure you have entered the correct primary and secondary dial-up access numbers for your ISP (some numbers may be outdated).
  • Verify if any special dialing options are required in your area. (To disable call waiting in most areas, enter *70 before your number.) If you continue to have problems, contact your ISP.

High-Speed Connection

  • Make sure you have an Ethernet cable plugged into the NETWORK connector on the network adaptor.
  • Make sure you have entered the correct user ID and password for your ISP.
  • Make sure your IP Address, Netmask, Router Address, and DNS Address information is correct (if you have a Static IP).
  • Make sure your Host Name is correct, if required by your ISP.
  • Shut down the modem for 1-2 minutes and then restart the modem. Connect the Ethernet cable to the network adaptor, and attempt to create a network configuration again. Please see Create a network configuration.

Additional Support