Make sure you have an analog modem line (it should look like a
regular phone plug) plugged into the LINE connector.
Make sure you have entered the correct user ID and password for
your Internet Service Provider (ISP).
Make sure you have entered the correct primary and secondary
dial-up access numbers for your ISP (some numbers may be outdated).
Verify if any special dialing options are required in your area.
(To disable call waiting in most areas, enter *70 before your
number.) If you continue to have problems, contact your ISP.
Make sure you have an Ethernet cable plugged into the NETWORK
connector.
Make sure you have entered the correct user ID and password for
your ISP.
Make sure your IP Address, Netmask, Router Address, and DNS
Address information is correct (if you have a Static IP).
Make sure your Host Name is correct, if required by your ISP.
Shut down the modem for one to two minutes and then restart the
modem, connect the Ethernet cable, and attempt to create a
network configuration again.
If you continue to have problems, contact your ISP.