Make sure the phone jack you are using is operational. (Plug a
phone into the jack and make sure you hear a dial tone.)
Check to make sure you have an analog modem line (it should look
like a regular phone plug) plugged into the LINE connector.
There could be a problem with the phone cord. If the cord is
particularly long, try a shorter cord.
Line noise/static from old or damaged wiring could be causing
connection problems; you might need to check with your phone
company.
Line in Use:
Another person or machine is using the line.
No Carrier Detected:
Make sure the correct access number was entered.
Line noise/static from old or damaged wiring could be causing
connection problems; you might need to check with your phone
company.
Your ISP may not be compatible. You might need to contact your
ISP for more information.
Logon Failed:
The user ID or password is incorrect. Make sure the user ID and
password have been entered correctly.
Line noise/static from old or damaged wiring could be causing
connection problems; you might need to check with your phone
company.
Your ISP may not be compatible. You might need to contact your
ISP for more information.
No Answer:
Possibly a wrong number. Make sure you have entered the correct
primary and secondary access numbers.
Verify if any special dialing options are required in your area.
(To disable call waiting in most areas, enter *70 before your
number.)
Line noise/static from old or damaged wiring could be causing
connection problems; you might need to check with your phone
company.
Line Busy:
Try to connect again later. If you continually receive this error
message, you might want to change to a different access number.
Verify if any special dialing options are required in your area.
(To disable call waiting in most areas, enter *70 before your
number.)
Time-Out Dead:
Make sure you have entered the correct primary and secondary access
numbers.
There could be a problem with the phone cord. If the cord is
particularly long, try a shorter cord.
Line noise/static from old or damaged wiring could be causing
connection problems; you might need to check with your phone
company.
You Are Online, But Your Data Could Not Be...:
The connection might not send the registration data due to network
traffic, line noise or other ISP related issues. Test a game to
see if you can connect. If you are able to connect, perform the
connection test again so that your registration data can be sent.
It is possible that the registration servers are down, resulting
in the information not being sent. Perform the connection test at
a later time so that your registration data can be sent.
The user ID or password is incorrect. Verify that the user ID and
password have been entered correctly (DSL users).
Your ISP could be down.
DSL or Cable could be down.
Make sure you have an Ethernet cable plugged into the NETWORK
connector.
Ethernet Cable Not Connected to Network:
Make sure you have an Ethernet cable plugged into the NETWORK
connector.
The DSL or Cable modem has been turned off.
You Are Online, But Your Data Could Not Be...:
The connection might not send the registration data due to network
traffic, line noise or other ISP related issues. Test a game to
see if you can connect. If you are able to connect, perform the
connection test again so that your registration data can be sent.
It is possible that the registration servers are down, resulting in
the information not being sent. Perform the connection test at a
later time so that your registration data can be sent.
Make sure you have an Ethernet cable plugged into the NETWORK
connector.
The user ID or password is incorrect. Make sure the user ID and
password have been entered correctly (DSL users).