How to Obtain Service

Please contact SCEA Consumer Services for technical assistance with a PLAYSTATION®3 computer entertainment system.


SCEA Consumer Services
1-800-345-SONY (7669)
Monday - Saturday 6:00 AM - 8:00 PM PST
Sunday 7:00 - AM 6:30 PM PST
Or contact us online.


For customers outside the U.S. & Canada, please visit PlayStation® Global at www.playstation.com for more information.