Troubleshooting

Network Troubleshooting

If a connection to the network cannot be established: Back to top


  • Check that the Ethernet cable is securely connected.
  • Check that the network settings are correct. Refer to the instructions supplied by your internet service provider or in the software manual to make the correct network settings. The user is responsible for Internet service fees.
  • Make sure you have a broadband connection to the internet. Dial-up connectivity is not supported.
  • Use only an Ethernet cable compatible with 10BASE-T, 100BASE-TX or 1000BASE-T networks. Do not use a cord for a standard residential telephone line or cables of types other than those mentioned here. Using the wrong type of cord or cable can cause more electrical current than necessary to flow through the LAN connector, which may lead to heat build-up, fire or malfunction.
  • Check that you are authorized to use the access point. Only connect to access points that you are authorized to use.

If the Web page does not display properly: Back to top


  • Some Web pages may not display properly due to the browser.