Be sure to visit our support home page for the most frequent and recently updated solutions. If our provided solutions did not resolve your issue, your system may need to be sent in for service. Please contact SCEA Consumer Services for technical assistance with a PSP® computer entertainment system, or if you would like to submit an exchange order online, please visit our
SCEA Consumer Services
1-800-345-SONY (7669)
Monday - Saturday 6:00 AM - 8:00 PM PST
Sunday 7:00 - AM 6:30 PM PST
Or contact us online.
For customers outside the U.S. & Canada, please visit PlayStation® Global at www.playstation.com for more information.