Support PS one™ Print

Troubleshooting

Peripheral Troubleshooting

If experiencing problems with PS one™ peripherals, such as controllers:

• Make sure the peripheral is an officially licensed PlayStation® product by looking for the official PlayStation® logo. SCEA cannot guarantee the quality of unlicensed peripherals.
• Make sure the peripheral is securely connected to the PS one™ console.
• Static electricity and other factors may affect the operation of peripherals. Turn off the main power switch and then turn it back on.
• If possible, test the peripheral on another PS one™ console.
  • If the controller does not function properly, the controller might need to be replaced.
  • If the controller does function properly, the PS one™ console might need repairs. Please see How to Obtain Service.

If the SoundScope feature isn't working properly, please see Sound Troubleshooting.